Privacy Policy (EU)

Last Update on 01/01/2025

This Privacy Policy describes the policies of Foil Envie ("we", "our", or "us") regarding the collection, use, and sharing of your personal information when you use our website Foilenvie.fr (the "Site") and the services we offer, including purchases via WooCommerce.

1. Who are we ?

Foil Envie SASU, 8 rue Sylvestre, 69100 Villeurbanne – 07 69 33 73 43 – Numéro de Siret : 94966312400012; RCS : Lyon B 949 663 124

2. Quelles informations collectons-nous ?

We may collect the following types of personal information:

  • Identification information: Name, first name, mailing address, email address, phone number, username, and password (crypted).  
  • Payment information: Credit/debit card information, bank account information (processed by our payment providers; we do not store this information directly).
  • Order Information: Order history, products purchased, and shipping and billing address.
  • Account Information: Account preferences, customer service interaction history.
  • Technical information: IP address, browser type, operating system, browsing data (via cookies and similar technologies, see our Cookie Policy).
  • Marketing Information: Préférences de communication marketing (si vous avez consenti à recevoir des communications).

3. How We Use Your Information?

We use your personal information for the following purposes:

  • To provide and manage our services: Order processing, user account management, and customer support.
  • To process payments: To facilitate transactions and prevent fraud.
  • To communicate with you: To respond to your inquiries, inform you of our service updates, and send you marketing communications (with your consent).
  • To improve our Site and services: To analyze the use of the Site, identify technical issues, and personalize your experience.
  • To respect our legal Obligations: To respond to requests from competent authorities.
  • To ask for your opinion on the products you have purchased. only if you have indicated your acceptance by checking the box during your order.

4. On what legal basis do we process your data?

The processing of your personal data is based on the following legal grounds:

  • Contractual necessity: The processing is necessary for the performance of the sales contract between you and us (for example, to process your order).
  • Consent: You have consented to the processing of your data for a specific purpose (for example, to receive marketing communications).
  • Legal obligation: The processing is necessary to comply with a legal obligation to which we are subject.
  • Legitimate interest: The processing is necessary for our legitimate interests, such as improving our services and preventing fraud, provided that these interests do not override your fundamental rights and freedoms.

5. With whom do we share your information?

We may share your personal information with the following categories of recipients:

  • Service Providers: This includes payment providers, web hosts, shipping carriers, and marketing service providers. We require these providers to respect the confidentiality of your data and use it only for the purposes we have specified.
  • Competent Authorities: We will share information if required by law or as part of a legal proceeding.

6. Data transfers outside the EU/EEA

If we transfer your personal data to countries outside the European Union or the European Economic Area, we will implement appropriate safeguards, such as standard contractual clauses approved by the European Commission, to ensure an adequate level of data protection. Your data is currently stored on a server located in France.

7. How long do we keep your information?

We retain your personal information as long as necessary to fulfill the purposes for which it was collected or to comply with our legal obligations.  

8. Your rights

In accordance with the GDPR, you have the following rights:

  • Right of access: You have the right to obtain confirmation that your data is being processed and to get a copy of it.
  • Right to rectification: You have the right to request the correction of inaccurate or incomplete data.
  • Right to erasure ("right to be forgotten"): You have the right to request the deletion of your data under certain circumstances.
  • Right to restriction of processing: You have the right to request the restriction of the processing of your data under certain circumstances.  
  • Right to data portability: You have the right to receive the data you have provided to us in a structured, commonly used, and machine-readable format and to transmit it to another data controller.  
  • Right to object: You have the right to object to the processing of your data for legitimate reasons.
  • Right to withdraw your consent: If the processing is based on your consent, you have the right to withdraw it at any time.  
  • Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with the CNIL in France or the relevant supervisory authority in your country of residence.  

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, disclosure, alteration, or destruction.  

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us via the contact form.